Legal Disclosures & Policies

1. Data Controller

The data controller responsible for your personal data is WebDesignForges, registered at 1 Place du 14 Juillet, 78800 Houilles, France. For any privacy-related inquiries, contact us at [email protected].

2. Data We Collect

We collect personal data you voluntarily provide through our contact forms, including: full name, email address, phone number, company name, and project description. We also collect standard web analytics data (page views, referrer, browser type) through privacy-respecting analytics.

3. Purpose of Processing

Your personal data is processed exclusively for: (a) responding to your project inquiries, (b) delivering requested services, (c) sending project-related communications, and (d) maintaining statutory business records as required by French and EU law.

4. Legal Basis

Processing is based on Article 6(1)(b) of the GDPR — performance of a contract or pre-contractual steps — and Article 6(1)(f) — legitimate interest in responding to business inquiries.

5. Data Retention

Contact form submissions are retained for 24 months from the last interaction. Contract-related data is retained for 5 years in compliance with French commercial law (Code de Commerce). Analytics data is anonymized after 12 months.

6. Third-Party Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared with: (a) hosting providers (EU-based, GDPR-compliant), (b) email service providers for transactional communications, and (c) payment processors solely for invoice handling.

7. Your Rights

Under the GDPR, you have the right to: access your data (Art. 15), rectify inaccuracies (Art. 16), erase your data (Art. 17), restrict processing (Art. 18), data portability (Art. 20), and object to processing (Art. 21). To exercise these rights, email [email protected].

8. International Transfers

All personal data is stored within the European Economic Area. Should any transfer outside the EEA be necessary, we ensure adequate safeguards through Standard Contractual Clauses (SCCs) as approved by the European Commission.

9. Data Security

We implement appropriate technical and organizational measures including TLS encryption, access controls, and regular security audits to protect your personal data against unauthorized access, alteration, or destruction.

10. Supervisory Authority

You have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) at https://www.cnil.fr if you believe your data protection rights have been infringed.

1. Scope of Agreement

These Terms govern all services provided by WebDesignForges, including web design, UI/UX architecture, visual hierarchy engineering, and related consulting services. Services are delivered as described in individual Statements of Work (SOW) or project proposals.

2. Project Proposals & SOW

Each project begins with a detailed proposal outlining scope, deliverables, timeline, and pricing. Upon client acceptance, this proposal constitutes a binding Statement of Work. Any scope changes require written agreement and may affect pricing and timeline.

3. Pricing & Payment

All prices are quoted in EUR or USD as specified in the proposal. Invoices are payable according to the schedule defined in the SOW, typically 50% upon project initiation and 50% upon delivery. Late payments incur a 1.5% monthly interest charge as permitted under French commercial law.

4. Intellectual Property

Upon full payment, all intellectual property rights in the delivered work product — including source code, design files, visual assets, and documentation — are transferred to the client. WebDesignForges retains the right to display the work in portfolios and case studies unless explicitly declined in writing.

5. Delivery & Acceptance

Deliverables are provided via digital transfer. The client has 7 business days from delivery to review and request reasonable revisions. Silence beyond this period constitutes acceptance. Revisions beyond the agreed scope are billed at the standard hourly rate.

6. Liability

WebDesignForges liability is limited to the total value of the relevant project SOW. We are not liable for indirect, consequential, or incidental damages arising from the use of delivered work products.

7. Termination

Either party may terminate the agreement with 15 days written notice. Upon termination, the client pays for all work completed to date. Pre-paid amounts for undelivered work are refunded within 30 days.

8. Governing Law

These Terms are governed by the laws of the French Republic. Any disputes shall be submitted to the competent courts of Versailles, France.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve your browsing experience.

2. Cookies We Use

Essential Cookies: Required for basic site functionality including navigation, form submissions, and session management. These cannot be disabled.

Preference Cookies: Remember your cookie consent choice via localStorage. These persist for 12 months and contain no personal data.

Analytics Cookies: We use privacy-respecting analytics that do not track individual users across sites. All data is anonymized and aggregated.

3. Third-Party Cookies

We do not use advertising or tracking cookies from third-party networks. Google Maps embeds on our contact page may set cookies governed by Google's own privacy policy.

4. Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies may impair site functionality. You may withdraw cookie consent at any time by clearing your browser's localStorage for this domain.

5. Contact

For questions about our cookie practices, contact [email protected].

1. Project Deposits

The initial 50% deposit is non-refundable once project work has commenced, as it covers planning, research, and resource allocation. If cancellation occurs before work begins, a full refund of the deposit is issued within 14 business days.

2. Completed Milestones

Payments for completed and accepted milestones are non-refundable. If a milestone deliverable does not meet the specifications defined in the SOW, we will provide reasonable revisions at no additional cost within 14 business days of the delivery date.

3. Final Delivery

The final payment is non-refundable upon client acceptance of the deliverables. If the client fails to respond within the 7-day review period, the deliverables are considered accepted.

4. Retainer Services

Monthly retainer services may be cancelled with 30 days written notice. Pre-paid retainer months that have not been used are refunded on a pro-rata basis. Used retainer hours are non-refundable.

5. Dispute Resolution

Refund requests should be directed to [email protected] with a detailed description of the issue. We commit to responding within 3 business days and resolving disputes amicably whenever possible.

6. Statutory Rights

Nothing in this policy affects your statutory rights under French consumer law (Code de la Consommation) and EU consumer protection directives.